Refund and Exchange Policy
All Sales Are Final Unless Otherwise Noted Below
Online Orders
We know that sizing can be difficult when buying leather and other clothing online. Please feel free to call or email us prior to completing your purchase for a sizing recommendation.
Apparel Items
May be exchanged or returned for store credit under the following conditions:
- Item is unworn, in original condition, and still has tags attached
- Date of return request/exchange request is within 30 days of purchase
- Items purchased online must be returned to our Main Store location in person or shipped back, at the customer’s expense
Furniture
May be exchanged or returned for store credit under the following conditions:
- Item is unused and in original condition
- Date of return request/exchange request is within 30 days of purchase
- Items purchased online must be returned to our Main Store location in person or shipped back, at the customer’s expense
Bondage/Bondage Accessories
May be exchanged or returned for store credit under the following conditions:
- Item is unused, in original condition, and still has tags attached
- Date of return request/exchange request is within 30 days of purchase
- Items purchased online must be returned to our Main Store location in person or shipped back, at the customer’s expense
Adult Novelties and Accessories
Apparel may be exchanged or returned for store credit under the following conditions:
- Item is unused, in original condition, and still has tags attached
- Date of return request/exchange request is within 30 days of purchase
- Items purchased online must be returned to our Main Store location in person or shipped back, at the customer’s expense
Consumable Products
Returns and exchanges are not permitted on consumable products in any circumstance.